GoldBet believes responsible gaming is the foundation of a trusted platform. We provide a range of tools and resources to help you stay in control — so gaming always remains entertainment, never a burden.
At GoldBet, we understand that most players play for fun — and that is truly what online gaming is meant to be. We also recognise that a small number of players may find it challenging to maintain a healthy balance between entertainment and responsibility.
That is why we invest time and resources into building responsible gaming features that genuinely work — not just checkboxes for compliance, but tools we hope you never need, yet are always there when you do.
We hold one simple principle: players who play healthily and happily are players who will stay with GoldBet for the long run. To us, player wellbeing is the priority — above any short-term gain.
All these features are available free of charge to every registered GoldBet player — activate them through your account settings at any time.
Set your own daily, weekly, or monthly deposit limits. Once the limit is reached, the system will automatically block any additional deposits until the next period begins.
Decide how much you are willing to lose over a set period. Once the loss limit is reached, you will not be able to place new bets until that limit period ends.
Set a time limit for each of your gaming sessions. GoldBet will alert you when time is nearly up, and automatically end the session once the limit is reached.
Need a short break? Activate a session cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During this period, you will not be able to access the gaming section of the GoldBet platform.
A more serious option — exclude yourself from the GoldBet platform for 1 month, 3 months, 6 months, 1 year, or permanently. This request cannot be reversed during the selected period.
You can opt out of receiving any bonus offers, promotions, or marketing communications from GoldBet at any time — by contacting our support team.
How to Activate: All the control features above can be activated through the Account Settings menu on the GoldBet platform, or by contacting our support team via 24/7 live chat. Limit reductions take effect immediately. Limit increases require a 24-hour consideration period.
Problem wagering rarely happens overnight — it develops gradually and often goes unnoticed until it becomes serious. Recognising the early warning signs is a crucial first step.
If you identify with two or more of the signs on the right, it may be time to speak with someone or use the control features we provide.
Remember: Acknowledging a problem is not a sign of weakness — it is a step that takes courage. GoldBet is here to help you without judgment.
This questionnaire is for your personal reflection. There are no right or wrong answers — it is here to help you assess whether your gambling habits are still within your control.
Ask yourself the following questions honestly:
Have you ever taken time away from work, school, or family to gamble?
Has gambling ever caused serious household, relationship, or financial problems?
Do you gamble to escape problems or uncomfortable feelings?
Have you ever tried to stop gambling but failed?
Have you ever borrowed money or sold something to fund your gambling?
Has someone close to you ever expressed concern about your gambling habits?
If you answered "Yes" to any of the questions above: This is not a judgment — it is an opportunity to get early help. Contact the GoldBet support team or use the self-exclusion feature in your account. You do not have to go through this alone.
GoldBet has a zero-tolerance policy toward underage players. Our platform is open exclusively to users aged 18 and above, and we apply multiple layers of verification to ensure full compliance.
Our integrated KYC (Know Your Customer) process requires identity verification with official documents before any financial transaction is permitted. This is not just a formality — it is an active protection measure we take seriously.
If you have children at home and are concerned they may access online gambling platforms, we recommend using parental control software to block access to gambling sites on family devices.